Shipping
What are your delivery options?
We offer multiple shipping options depending on your location. All Australian orders are shipped via Australia Post and NZ orders are shipped via NZ Post for secure and trackable delivery. Australia Standard Shipping Delivery Time: 3–5 business...
Can I update my delivery address after I've placed my order?
If you've made a mistake with your delivery address, please get in touch with us as soon as possible after placing your order. If your order hasn’t been processed or dispatched yet, we may be able to update the address for you. Once your order has...
Where can you deliver my order to?
yd. delivers to all locations within Australia and New Zealand ensuring reliable service no matter where you are based. Important note: Australia Post is unable to deliver to addresses located within shopping centres. Please ensure you provide a...
How can I track my order?
Once your order leaves our warehouse, you’ll receive a confirmation email with tracking details. Australian orders ship via Australia Post, and New Zealand orders via NZ Post. For easy tracking and updates, download the AusPost or NZ Post app. You...
How long will it take for my order to arrive?
Processing Time All orders may take up to 24 hours to be processed and dispatched. This excludes weekends and public holidays. Please note : During peak sale periods (such as Click Frenzy, Flash Sales, and Boxing Day), dispatch may be delayed by...