Click and Collect
How does Click & Collect work?
Click & Collect is a quick and convenient way to shop online and pick up your order from a participating yd. store. If Click & Collect is available for your item, you can place your order online and collect it once the store has prepared it for...
Why isn’t my item available for Click & Collect?
We do our best to make as many products as possible available for Click & Collect , but sometimes stock may not be available at your selected store. This can happen for a few reasons, including: recent in-store sales stock discrepancies items that...
Can I cancel my Click and Collect order?
Yes, you can cancel your Click and Collect order if you no longer need it. If your order has not yet been collected, there are a couple of easy ways to request a cancellation. How do I cancel my Click and Collect order? You can cancel your order...
How can I return a Click and Collect order?
Click and Collect orders follow the same returns process as any other online order. Whether you picked up your order in-store or had it delivered to your address, the same return and exchange options apply. Can I return or exchange my Click and...