How can I return a Click and Collect order?Updated 2 months ago

Click and Collect orders follow the same returns process as any other online order. Whether you picked up your order in-store or had it delivered to your address, the same return and exchange options apply.

You’re welcome to return or exchange your item at any yd. store, provided that:

• The item is in its original condition
• The swing tags are still attached
• You have a copy of your invoice
• The return is made within 365 days of the original purchase date

If you’re unable to visit a store, you can return your item to our online warehouse using the returns portal here. For New Zealand returns, please use the NZ Returns Portal here.

For full return conditions and eligibility, please view our complete returns policy here or contact us here.