Available Monday to Friday 9am to 5pm (Australian Eastern Standard Time) excluding public holidays

At this stage, our online store is unable to process direct exchanges.&#xA0;If you&apos;re looking for an exchange, you will need to:<ul><li style="font-size: 16px;">Return your original item for a refund in line with our&#xA0;<a href="https://www.connor.com.au/au/returns-policy" target="_blank" rel="noopener noreferrer">returns policy</a>.</li><li style="font-size: 16px;">Place a new order online for the correct size or preferred item.&#xA0;</li></ul>Alternatively, you can head into your nearest store to process the exchange.If you have any questions about the returns process, please contact us <a href="https://yd.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">here</a>.

At this stage, our online store is unable to process exchanges directly. If you would like a different size, colour, or item, there are still a couple of options available depending on what is most convenient for you. Can I exchange my item in store? Yes. If you would prefer to exchange your item in person, you can visit your local yd. store and our team will be happy to assist, where possible. Please make sure you bring: your item your invoice or proof of purchase Find your nearest AU store here . Find your nearest NZ store here . What if I’m not near a store? If you’re unable to visit a store, you’ll need to: return your item for a full refund place a new order online for the correct size or preferred item This is the best option if you need a replacement and cannot get to a store. Need help with your return? If you need assistance with your return or have questions about your options, please contact us here and our team will be happy to help.

Can I exchange my items online?

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Can I exchange my items online?Updated a month ago