Gift Cards
What if I lose my gift card?
We understand that losing a gift card can be frustrating. Unfortunately, for security reasons, we’re unable to exchange, refund, or replace lost or stolen gift cards . Can a lost or stolen gift card be replaced? No. Gift cards should be treated...
Can I return an item purchased with a gift card?
Yes, items purchased using a gift card can be returned within 365 days of purchase , provided they meet our return conditions. To be eligible for a return, items must be: in their original condition unworn and unwashed with tags still attached...
Can I use more than one gift card per order?
At the moment, only one gift card can be used per online order at checkout. Can multiple gift cards be combined? If you have more than one gift card and would like to use them together, our team may be able to help combine the balances for you....
How do I use my gift card online?
You can redeem your yd. gift card online during checkout in just a few simple steps. How to apply your gift card at checkout Add your items to cart and proceed to checkout. Continue through checkout until you reach the Payment Methods section....
How do I check my gift card balance?
You can check your yd. gift card balance online at any time. Check your balance online Please use the link that matches your region: Australia: click here New Zealand: click here What if I’m having trouble checking my balance? If you’re unable to...
I didn’t receive my gift card, what should I do?
If your gift card hasn’t arrived, we understand how frustrating that can be. In most cases, this may be caused by a temporary system delay or an incorrect recipient email address being entered at checkout. Why haven’t I received my gift card? A...
How can I purchase a gift card?
You can easily purchase a yd. gift card online here , with a range of gift card values available to suit any occasion. If you’d prefer, physical gift cards are also available to purchase in-store at any yd. location. Can yd. gift cards be used...