How do I return an online order?Updated 2 months ago

We want you to love your purchase. If something isn’t quite right, we offer flexible return options for eligible items.

For online orders, eligible items can be returned within 365 days of purchase.

You're welcome to return or exchange items at any yd. store, provided the following conditions are met:

• The item is in its original condition and originally bought in-store
• Swing tags are still attached
• You present a copy of the invoice
• Within 365 days of the original purchase date

Find your nearest AU store here or NZ store here.

Australian customers

You can submit a return through our returns portal here.

New Zealand customers

You can submit a return through our returns portal here. 

If you need any assistance with your return, please reach out to our team here.